Steps we’re taking to help our clients

What are we doing to help people access our services right now?

With more shops and businesses reopening and some of the restrictions being lifted with regards to Covid19, we wanted to take the opportunity to let our clients know what we are doing to help you access our services.

Writing your Will and associated legal documents are the most important documents you will ever make. It is very important that you are able to effectively translate your wishes from the grave and we can help put these documents in place. What is even more important is that you engage with a trustworthy and experienced company like PAA. With us, this is equally important. We have been established for over 20 years with thousands of satisfied clients and build relationships based on trust

We have been able to support these clients because we offer affordable legal services and a transparent approach. Here is how we do it:

Face to Face Appointments

If you would like a Face to Face will writing appointment, these are now being offered. We do of course have to adhere to social distancing regulations but can now conduct these to take your instructions and help you sign your documents properly. Please call our office to book your appointment.

Video Call Appointments

Lots of our clients are opting for video appointments at the moment and this is fine too. We can take your instructions for your Will or Lasting Powers of Attorney over a video call and can have these documents posted to you. Alternatively, we can arrange a meeting to help you sign them and to make sure they are legally valid.

Telephone Appointments

Will Writing appointments are available over the telephone as normal. Again, we’ll get to know you, take your instructions and then produce your documents before contacting you to arrange a signing.

When we do meet with you, we’ll stay an appropriate distance away. As always, we will ask for I.D, and answer all of your questions. If you wanted to come to our offices for an appointment, just let us know.

Safety of our team and you, of course…

The safety of our clients and of our team is of paramount importance so we do have COVID 19 procedures in place. When you book an appointment with us, we’ll notify you of any steps that we need to take for your safety and how the appointment will be conducted if you would like a face to face will writing appointment.

To book your appointment with Philip Anthony Associates, please call our office on 0800 970 0649 and our friendly team will be happy to help. Alternatively, email us at enquiries@paa-wills.com.